Shipping & Delivery

Thoughtfully packed, carefully delivered.

Processing Your Order

We prepare and dispatch orders within 1-3 business days.
During busy periods or promotional sales, this may extend slightly — but we’ll always keep you informed.

Delivery typically takes between 5-11 business days after processing.

Australia-Wide Shipping

$ 15 standard shipping.

FREE on orders over $100

Customer support :office@oaknestliving.com

Tracking Your Order

Once your order is on its way, you’ll receive an email with a tracking number so you can follow your parcel’s journey right to your doorstep.

Our Delivery Partners

We work with trusted couriers including Australia Post, Sendle, and Couriers Please to ensure your pieces arrive safely and promptly.

International Shipping

We currently ship within Australia only, but we look forward to expanding internationally in the future.

If Something Goes Wrong

Incorrect Address / Lost Parcels

Please ensure your delivery address is correct at checkout. Oaknest Living cannot take responsibility for parcels lost due to incorrect addresses or stolen after delivery confirmation.

If your parcel is delayed or appears lost in transit, contact us at office@oaknestliving.com We’re here to help and will assist in resolving any issues.

Damaged in Transit

If your items arrive damaged, please contact us within 48 hours of delivery with clear photographs of both the product and packaging. We will arrange either a replacement or refund based on the circumstances.

Our Packaging Promise

We proudly use sustainable, minimal packaging to reduce our environmental impact — ensuring your order arrives both beautifully and responsibly.